Contact with Dr. Sparks and staff is available through the following avenues. Please allow time for requests to be processed by the staff.
- Dr. Sparks and the staff will still be actively addressing patient issues through the patient portal. The patient portal provides secure communication for specific patient issues. If you have trouble accessing the patient portal, please contact the staff through one of the next two methods to gain access to the patient portal.
- All calls to the office during regular business hours go to voice mail, with a transcribed copy of each voice mail being sent to staff email. These emails sometimes end up in the staff’s spam folders, however, so please email the office per the next method if you do not receive follow up to a voice mail message.
- The general email for Sparks Family Medicine is firstname.lastname@example.org. This email is copied to several staff members. This email is best for general questions, for patient portal access requests or for follow up on a voice mail.
All calls to the office after regular business hours still go to the answering service. This option is reserved for acute issues. Patients with medical emergencies should seek care at an urgent care or emergency room or dial 911.